We have resumed standard shipping (please allow up to 5 business days for delivery). Our Customer Service team will proactively reach out to you with an update on the shipping and handling of your order. Should you have any questions about our updated shipping process, please do not hesitate to contact us at 800-348-3332 and select option 3 to be connected with a Customer Service Representative. You may also reach us via email at firstname.lastname@example.org.
For all purchases made online at Tourneau.com or Shop-at-Home, Tourneau will provide an exchange or refund within 14 days of delivery, provided merchandise has not been worn, altered, or special-ordered. All claims, returns, battery replacement, or warranty service must be accompanied by your invoice, original watch box and warranty materials. Shipping costs will not be refunded.