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COMPLIMENTARY STANDARD SHIPPING ON ALL ORDERS OVER $150

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Privacy & Security

Our Commitment to Your Privacy
Last Updated: September 18, 2014

Your privacy is important to us. This Privacy Policy describes how Tourneau, LLC collects, uses and shares information about you. This policy applies to information we collect when you use our websites, shop in our stores or otherwise interact with us as described below.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.



How We Use Information

The information you provide during registration is used only to offer you personalized services. Account information that you supply will only be used to process requested transactions or to contact you regarding a particular transaction. Tourneau may use purchasing information to generate aggregate reports to improve our customers' experience. This data is anonymous and for internal purposes only. Tourneau does not disclose customer information to any outside organizations without prior consent of the customer, but may disclose user information to government and/or third parties if there is reason to believe the user is violating the terms and conditions of our company, or where otherwise required by law or by legal process.

Tourneau also collects simple user information to track what areas of the site are visited most frequently, by using data-tracking software. This gives us valuable information about those items in which our customers are most interested; ultimately providing a better shopping experience.

The following users may have access to the information collected on this site and through our Shop-At-Home division: Tourneau and our agents acting on our behalf, who are contractually bound to keep individual and identifying information confidential. Delivery services will only use supplied information for completing your delivery.



Additional Data Collection: Cookies

We use cookies to provide the best possible shopping experience. Tourneau collects information for the following purposes:

The information is used to identify you while shopping, enabling us to store items you have chosen in a 'shopping cart' or 'watch tray'.

Performance data from your session is used to improve the hardware and software providing this service. Data collected may be used to help us determine what additional features would be of benefit to you, on this site.

We may tailor the site experience, specifically to you, based on your current and past activities. This may include offering you products similar to those previously purchased or purchased by others. We may use information about you to tailor the site experience of another user that is similar to you, but without disclosing your identity or specific private information.

We may use the contact information to contact you by postal mail or email to market products or services, unless you specifically request otherwise.



Sharing of Information

We may share information about you as follows:
• With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
• With our business partners and other third parties for purposes of sending their own direct mail in partnership with Tourneau and/or co-operate data sharing partnerships unless you opt out of this type of sharing by emailing us at customerservice@tourneau.com.
• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of us or any third party;
• In connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another company; and
• With your consent or at your direction.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.



Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure information collected online. When you order products or services from Tourneau, we use reputable companies to verify and validate the credit card and other information you provide, before the order is fulfilled. For your protection, your order may be delayed as a result of this verification process. We use reputable order fulfillment companies to process and deliver your order. Tourneau has agreements with all of these companies, to ensure your personal information is kept private. However, your transaction may be canceled if we reasonably determine that the order information you have provided to us is incorrect or fraudulent.



Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those known to be under 13 years of age. In addition, no part of our web site is structured to attract anyone less than 13 years old.



How You Can Access or Correct Your Information

If you wish not to receive such communications, you may remove yourself from our email or home mail list by logging into your online account 'My Account', and clicking on 'Preference Center'. On this page, you can choose to opt-in or opt-out of the email mailing list and/or home mail lists. You may also remove yourself from the email list by clicking on the unsubscribe link, also presented in all promotional emails we send to our customers.

In addition, you may request to be taken off any communications listing from Tourneau by sending an email to: customerservice@tourneau.com.



2011 Tourneau, LLC. All Rights Reserved. TOURNEAU, WATCH GEAR, other trademarks and service marks appearing on this web site are the registered and unregistered trademarks of Tourneau, LLC, and of certain third parties whose products are featured on the web site. Nothing on this site shall be construed as granting any license or right to use any trademark displayed on this site without the prior written permission of the owners. Prices are subject to change. Not responsible for typographic errors. Some watches enlarged to show detail.